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Integrate Microsoft Teams with Retently

Receive new customer feedback and NPS, CSAT scores into Microsoft Teams channels

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About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

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Microsoft Teams to Retently NPS

1

New Channel

Triggers when a new channel is created within a team.
2

New Message Posted to Channel

Triggers when a new message is posted within a channel.
Microsoft Teams logo

Retently NPS to Microsoft Teams

1

Create Channel

Creates a new channel within a team.
2

Send Channel Message

Sends a new message within a channel.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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