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Integrate Act-On with Retently NPS

Sync NPS scores with Act-On and trigger NPS surveys from Act-On with Retently NPS. With Retently NPS & Act-On Integration, you can: send an NPS survey or add contact in Retently when an automated program sends out external API data or creates a new form submission when an NPS score is received.

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About Act-On

Act-On is an integrated marketing automation platform designed to align inbound and outbound marketing campaigns across the customer lifecycle. Get a demo!

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Act-On to Retently NPS

1

New Automated Program External Call

Send an NPS survey or add contact in Retently when an automated program sends out external API data.
2

New Form Submission

Send an NPS survey or add contact in Retently when a form is submitted.
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Retently NPS to Act-On

1

Create Form Submission

Creates a new form submission when an NPS score is received.
2

Add Contact to List

Adds a contact to a specific list when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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