Integrate ActiveTrail with Retently

Trigger NPS/CSAT surveys based on customer engagement activities, sync customer contact and engagement data to maintain updated profiles, and use survey feedback to enhance marketing strategies and customer relationship management.

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About ActiveTrail

ActiveTrail is a marketing automation platform that helps manage customer relationships through various communication methods, enabling users to manage contacts and their engagement effectively.

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ActiveTrail to Retently

1

Contact Added to Group

Triggers when a contact is added to a group (any group)
2

Contact Added via Signup Form

Triggers when a contact is added via a signup form
3

Contact Unsubscribed

Triggers when a contact unsubscribes from receiving further emails
4

Contact Added via Landing Page

Triggers when a contact is added via a landing page
5

Contact Removed From Group

Triggers when a contact is removed from a group (any group)
6

Contact Updated

Triggers when a contact record in ActiveTrail is updated via the API (status or details)
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Retently to ActiveTrail

1

Add Contact to Group

Adds a new or existing contact to a specific group. The new contact will be created if it does not already exist.
2

Create/Update Contact

Creates a new contact or updates an existing contact if it already exists.
3

Find Contact

Finds an existing contact in your account.
4

Remove Contact From Group

Removes a contact from a specific group as specified by the creator of the Zap.
5

Send SMS Message

Sends an operational SMS message to a mobile phone number.
6

Find Group

Finds a group matching the submitted search text.

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