Integrate RingCentral with Retently NPS
Sync NPS scores with RingCentral and trigger NPS surveys from RingCentral with Retently NPS. With Retently NPS & RingCentral Integration, you can: send an NPS survey or add contact in Retently when a call has been ended or sends a fax when an NPS score is received.
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A leader in Gartner's 2016 Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide for a second consecutive year.
RingCentral to Retently NPS
1
Call Ended
Send an NPS survey or add contact in Retently when a call has been ended.
2
New Call Recording
Send an NPS survey or add contact in Retently when a call has been recorded.
3
New Voicemail
Send an NPS survey or add contact in Retently when there is a new incoming voicemail.
4
Missed Call
Send an NPS survey or add contact in Retently when there is a new missed call.
5
New SMS
Send an NPS survey or add contact in Retently when there is a new SMS sent or received.Retently NPS to RingCentral
1
Send Fax
Sends a fax when an NPS score is received.
2
Send SMS
Sends a SMS message when an NPS score is received.
3
Generate Ringout Call
Starts a 2-legged RingOutCall based on specified from and to numbers when an NPS score is received.Similar integrations
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Get StartedUse API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys