Integrate Burst SMS with Retently

Integrate Burst SMS to automatically send NPS/CSAT surveys via SMS when a new survey response is triggered in Retently, ensuring high response rates and immediate customer engagement.

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About Burst SMS

Burst SMS is an online text messaging application that enables sending and receiving SMS messages. It supports features like delivery reports and contact management.

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Burst SMS to Retently

1

Delivery Report Received

Triggers when a delivery report is received for a message. Report values are 'delivered', 'pending', 'hard-bounce', 'soft-bounce'.
2

Contact Added

A notification for contacts added to, or removed from lists via the Forward to URL option in the automation settings for a list.
3

SMS Received

Triggers when a message is received by a Virtual Mobile Number. Will detect an email address in the message and return this in the response.
4

Link Hit

Triggers when a recipient clicks on a Burst SMS short URL.
5

SMS Received to Inbox

Triggers when there's a new message found in your SMS Inbox. Will detect an email address in the message and return this in the response.
6

SMS Sent

Triggers when an SMS is sent.
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Retently to Burst SMS

1

Add/Update Contact

Adds or updates a contact on a Burst SMS list.
2

Delete Contact

Deletes a contact from the chosen list.
3

Get SMS Info

Retrieves information about a message you have sent.
4

Send SMS

Sends a text message to a single mobile number.
5

Report on Messages Sent

Retrieves all message reports for a given time period.
6

Cancel SMS

Cancels SMS sent to a future date or scheduled.
7

Format Number

Validates and formats a given number.
8

Get SMS Activity

Retrieves detailed information about messages sent to a specific recipient, including full message content and populated variables.
9

Send SMS to List

Sends SMS to a Burst SMS contact list.
10

Find Contact

Finds an existing contact in a contact list.

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