Integrate Kixie with Retently

Trigger NPS/CSAT surveys after customer calls or SMS interactions, sync customer contact details between Kixie and Retently, and use survey responses to enhance customer service strategies.

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About Kixie

Kixie provides voice and software tools for sales and customer service teams, enabling functionalities like sending SMS, making calls, and managing contacts.

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Kixie to Retently

We don't have any actions yet for Kixie, but we're working on it!
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Retently to Kixie

1

Add to Powerlist

Adds a phone number to a Kixie Powerlist.
2

Add to Cadence

Inserts the contact into the selected Kixie Cadence.
3

Remove From Cadence

Removes a previously enrolled contact from the selected Kixie Cadence.
4

Remove From All Powerlists

Removes a phone number from every Powerlist in your Kixie account.
5

Send a Team SMS

Sends auto-SMS from a Team SMS Inbox phone number.
6

Send SMS

Allows Kixie users to send an auto-SMS message.
7

Make a Call

Places an outbound call through Kixie PowerCall.
8

Remove From Queue

Removes the selected call from the desired queue.
9

Remove From Powerlist

Removes a phone number from a specific Powerlist.

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