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Integrate Google Docs with Retently NPS using Zapier

Copy NPS scores and feedback to Google Docs. Trigger NPS surveys from Google Docs or add a new customer in Retently when a new document is added to a specific folder or create a new document from plain text when new NPS feedback is received.

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About Google Docs

Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time.

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Google Docs to Retently NPS

1

New Document in Folder

Send an NPS survey or add contact in Retently when a new document is added to a specific folder (but not its subfolders).
2

New Document

Send an NPS survey or add contact in Retently when a new document is added (inside any folder).
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Retently NPS to Google Docs

1

Create Document from Text

Create a new document from plain text when an NPS score is received.
2

Upload Document

Copy an already-existing file from another service to Docs. Will convert the file to Google Doc format if possible when an NPS score is received.

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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