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Integrate Freshservice with Retently NPS

Sync NPS scores with Freshservice and trigger NPS surveys from Freshservice with Retently NPS. With Retently NPS & Freshservice Integration, you can: send an NPS survey or add contact in Retently when a new User is created or allows you to create a Requester in Freshservice for your support domain when an NPS score is received.

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retently nps to Freshservice

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Freshservice to retently nps

1

New User

Send an NPS survey or add contact in Retently when a new User is created.

2

New Ticket

Send an NPS survey or add contact in Retently when there is a new ticket is created in Freshservice.

3

Update Ticket

Send an NPS survey or add contact in Retently when a Ticket is updated.

4

Update User

Send an NPS survey or add contact in Retently when a user is updated.

1

Create Requester

Allows you to create a Requester in Freshservice for your support domain when an NPS score is received.

2

Create Ticket

Create a ticket in Freshservice for your domain when an NPS score is received.

Freshservice logo

Freshservice to retently nps

1

New User

Send an NPS survey or add contact in Retently when a new User is created.

2

New Ticket

Send an NPS survey or add contact in Retently when there is a new ticket is created in Freshservice.

3

Update Ticket

Send an NPS survey or add contact in Retently when a Ticket is updated.

4

Update User

Send an NPS survey or add contact in Retently when a user is updated.

Freshservice logo

retently nps to Freshservice

1

Create Requester

Allows you to create a Requester in Freshservice for your support domain when an NPS score is received.

2

Create Ticket

Create a ticket in Freshservice for your domain when an NPS score is received.

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Use API

Use Retently API to integrate with your web application

Our API allows you to connect Retently to your web application or an on-premise software. The API gives you the possibility to build custom integrations, workflows and scenarios using Retently OAuth.

  • List your customers from Retently
  • Get latest customer score
  • Get latest customer feedback
  • Create and update customers in Retently
  • Send transactional NPS surveys
CHECK API DOCUMENTATION