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Integrate Desk with Retently NPS

Sync NPS scores with Desk and trigger NPS surveys from Desk with Retently NPS. With Retently NPS & Desk Integration, you can: send an NPS survey or add contact in Retently when you add a new customer or create a new customer when an NPS score is received.

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About Desk

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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retently nps to Desk

Desk logo

Desk to retently nps

1

New Customer

Send an NPS survey or add contact in Retently when you add a new customer.

2

New Case

Send an NPS survey or add contact in Retently when you add a new case.

3

New Group

Send an NPS survey or add contact in Retently when you add a new group.

4

New User

Send an NPS survey or add contact in Retently when you add a new user.

1

Create Customer

Create a new customer when an NPS score is received.

2

Create Case

Create a new case. Inside Desk, it will be treated like an Email Case when an NPS score is received.

Desk logo

Desk to retently nps

1

New Customer

Send an NPS survey or add contact in Retently when you add a new customer.

2

New Case

Send an NPS survey or add contact in Retently when you add a new case.

3

New Group

Send an NPS survey or add contact in Retently when you add a new group.

4

New User

Send an NPS survey or add contact in Retently when you add a new user.

Desk logo

retently nps to Desk

1

Create Customer

Create a new customer when an NPS score is received.

2

Create Case

Create a new case. Inside Desk, it will be treated like an Email Case when an NPS score is received.

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Use API

Use Retently API to integrate with your web application

Our API allows you to connect Retently to your web application or an on-premise software. The API gives you the possibility to build custom integrations, workflows and scenarios using Retently OAuth.

  • List your customers from Retently
  • Get latest customer score
  • Get latest customer feedback
  • Create and update customers in Retently
  • Send transactional NPS surveys
CHECK API DOCUMENTATION