Integrate ZyraTalk with Retently

Trigger NPS/CSAT surveys after significant chat interactions, sync customer data from chat interactions to Retently, and use survey feedback to improve chat service quality and customer support strategies.

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About ZyraTalk

ZyraTalk is a chat service that enables user interactions and allows data integration from external sources to enhance chat experiences.

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ZyraTalk to Retently

1

Fetch Interaction Data

Triggers when new chat data is inserted.
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Retently to ZyraTalk

1

Accept Data Fields

Accepts search data from Service Titan.
2

Append Data to the Chat Conversation

Passes data from third-party to ZyraTalk chat.
3

Trigger a Review Request

Generates more online reviews.
4

Manual Data Push

Fetches data from custom integration.
5

Add External Context to Workspace

Adds external context to workspace from Zapier.
6

Create New Engage Contact

Allows new contacts to receive marketing material.

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