Integrate WildJar with Retently

Trigger NPS/CSAT surveys after significant phone call interactions, sync call data with customer profiles in Retently, and use survey responses to improve call handling and customer service strategies.

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About WildJar

WildJar is a call tracking application that allows users to monitor and manage phone calls. It provides functionalities for sending SMS messages and tracking phone call events.

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WildJar to Retently

1

New Phone Call

Triggers when a call has finished.
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Retently to WildJar

1

Send SMS

Sends an SMS message. A per SMS charge applies, and if successful, an SMS has been queued for dispatch but may not necessarily be delivered.

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