Integrate Voxloud with Retently

Trigger NPS/CSAT surveys after customer calls to gather feedback on service quality, sync customer contact details between Voxloud and Retently to ensure accurate survey targeting, and use survey responses to improve call handling and customer service strategies.

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About Voxloud

Voxloud is a cloud communication platform that enables users to make calls, manage contacts, and perform various call tracking functions through its public API.

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Voxloud to Retently

1

New Call

Triggers when a new call was going through Voxloud.
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Retently to Voxloud

1

Delete Contact

Deletes existing contact via Voxloud public API.
2

Search Contacts

Search existing contacts by the set of parameters, like first name or phone number via Voxloud public API.
3

Create Contact

Creates new contact via Voxloud public API.
4

Get Contact

Get existing contact via Voxloud public API.
5

Update Contact

Updates existing contact via Voxloud public API.

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