Integrate Userflow with Retently

Trigger NPS/CSAT surveys based on user onboarding milestones or engagement events, sync user profiles and engagement data with Retently to personalize survey outreach and improve customer feedback loops.

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About Userflow

Userflow is a user onboarding tool that enables the tracking of user events and the management of checklists and flows. Users can create, update, and find groups and users, while monitoring engagement through various triggers.

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Userflow to Retently

1

Checklist Completed

Triggers when a user has completed all tasks in a checklist.
2

Checklist Started

Triggers when a checklist is started for a user.
3

Event Tracked

Triggers when an event is tracked in Userflow.
4

Flow Dismissed/Ended

Triggers when a flow is dismissed or automatically ends, providing answers to survey questions if any.
5

Group Created/Updated

Triggers when a group is updated or created in Userflow.
6

Launcher Dismissed

Triggers when a launcher is dismissed for a user.
7

Question Answered

Triggers when a user answers a single question in a flow.
8

Checklist Dismissed/Ended

Triggers when a user dismisses a checklist.
9

Checklist Task Completed

Triggers when a user completes a checklist task.
10

Flow Completed

Triggers when a flow is completed by a user, reaching a goal step and providing answers to survey questions if any.
11

Flow Started

Triggers when a flow is started for a user.
12

Launcher Activated

Triggers when a user activates a launcher.
13

Launcher Seen

Triggers when a user sees a launcher.
14

User Created/Updated

Triggers when a user is updated or created in Userflow.
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Retently to Userflow

1

Track Event

Tracks an event for a user or group.
2

Create/Update User

Updates or creates a user in Userflow.
3

Find User

Finds an existing user, filterable by user ID, email, or group ID.
4

Find or Create User

Finds an existing user, filterable by user ID, email, or group ID.
5

Create/Update Group

Updates or creates a group, such as a company or organization.
6

Find Group

Finds an existing group, filterable by group ID or user ID.
7

Find or Create Group

Finds an existing group, filterable by group ID or user ID.

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