Integrate Text with Retently

Use the 'Text' app to send NPS/CSAT survey invitations via text message after key customer interactions, such as survey responses or score updates, ensuring timely feedback collection and enhancing customer engagement.

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About Text

Facilitates the sending and receiving of text messages and related notifications.

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Text to Retently

1

Link Clicked

Triggers when a new support ticket is created.
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Retently to Text

1

Sent Text Message

Sends a new text message.

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