Integrate Social Intents with Retently

Trigger NPS/CSAT surveys after customer support interactions, sync customer interaction data to update profiles in Retently, and use survey responses to improve customer support strategies.

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About Social Intents

Facilitates customer support through online chat solutions, enabling businesses to manage customer interactions effectively.

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Social Intents to Retently

1

Chat Closed

Triggers when a chat is closed by an agent.
2

New Offline Message

Triggers when a new offline message is received.
3

New Lead

Triggers when a new lead is received.
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Retently to Social Intents

We don't have any triggers yet for Social Intents, but we're working on it!

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