Integrate SMS Masivos with Retently

Use SMS Masivos to send NPS/CSAT surveys via SMS after significant customer interactions, such as updates to contact information or new contact additions. Sync customer profiles between SMS Masivos and Retently to ensure accurate and up-to-date customer data for targeted feedback collection.

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About SMS Masivos

SMS Masivos provides services for managing contacts and sending messages through various channels. Users can create contact lists, add or modify customers, and track new contacts or updates.

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SMS Masivos to Retently

1

New Contact

Triggers when a new contact is created.
2

Update Contact

Triggers when a contact is updated.
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Retently to SMS Masivos

1

Add Contact

Adds a contact to an existing contact list.
2

Add Customer (Wallet)

Registers a customer for your wallet.
3

Create Sale (Loyalty Card)

Generates a new sale on your loyalty card.
4

Delete Contact

Deletes a contact from an existing contact list.
5

Modify Points (Wallet)

Adds or subtracts points from a customer's wallet directly, without using a percentage.
6

Send Whatsapp Message

Sends a Whatsapp message to your contacts.
7

Add Contact List

Creates a contact list, with its custom fields and description.
8

Create Sale (Wallet)

Generates a new sale based on the percentage your wallet was set up with.
9

Delete Contact List

Deletes a selected contact list.
10

Send SMS

Sends a SMS to your contacts.

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