Integrate ServiceBell with Retently

Trigger NPS/CSAT surveys after live support sessions to gather immediate feedback on customer satisfaction, sync customer interaction data to Retently for comprehensive customer profiles, and use survey responses to refine support strategies and training.

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About ServiceBell

ServiceBell provides live video chat, screen takeover, and user monitoring features that enhance support experiences on websites.

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ServiceBell to Retently

1

Alerts

Triggers when a ServiceBell alert is sent.
2

Visitor Email Added

Triggers when an email address is collected for a Visitor and added to their custom metadata.
3

Visitor Dials

Triggers when a visitor requests help through the ServiceBell widget.
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Retently to ServiceBell

We don't have any triggers yet for ServiceBell, but we're working on it!

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