Integrate ProProfs Live Chat with Retently

Trigger NPS/CSAT surveys after live chat sessions to gather immediate feedback on customer service, sync chat interaction data with Retently to update customer profiles and improve customer experience strategies.

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About ProProfs Live Chat

ProProfs Live Chat provides features for managing customer interactions through live chat. It allows users to start chats, monitor chat statuses, and handle offline messages.

ProProfs Live Chat logoRetently

ProProfs Live Chat to Retently

1

Finished Chat

Triggers when a chat is ended.
2

Start Chat

Triggers when the chat is started.
3

Offline Message

Triggers when the ticket is created.
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Retently to ProProfs Live Chat

We don't have any triggers yet for ProProfs Live Chat, but we're working on it!

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