Integrate Olark with Retently

Trigger NPS/CSAT surveys after live chat interactions to gather immediate feedback on support quality, sync customer feedback from Olark with Retently to update customer profiles and scores, and use survey responses to improve support strategies.

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About Olark

Olark enables live chat integration on websites, allowing users to provide support and gather feedback efficiently.

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Olark to Retently

1

New Message

Triggers once for each message when a transcript is received.
2

New Transcript

Triggers once when a new transcript is received.
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Retently to Olark

We don't have any triggers yet for Olark, but we're working on it!

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