Integrate LiveChatAI with Retently

Integrate LiveChatAI to automatically trigger NPS/CSAT surveys after customer support interactions, sync customer interaction data with Retently to update profiles, and use survey responses to refine automated workflows and improve customer service strategies.

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About LiveChatAI

Facilitates customizable workflows through various automated actions and data sources that enhance user interactions and decision-making.

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LiveChatAI to Retently

1

Watch AI Action

Monitors AI actions that can trigger workflows.
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Retently to LiveChatAI

1

Add Text as Data Source

Utilizes text-based data to enrich workflows and facilitate data-driven decisions.
2

Join Conversation

Combines conversations to gain insights and trigger actions based on that data.
3

Send Message

Sends messages through various channels to automate communication.
4

Add Question and Answer as Data Source

Extracts Q&A data to enhance user interactions within workflows.
5

Add Url as Data Source

Integrates web resources as data inputs for workflows.
6

Make an API Call

Performs an arbitrary authorized API call.
7

Find Conversations

Retrieves data from conversations for use in workflows.

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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