Integrate Jira Service Management with Retently

Trigger automated NPS/CSAT surveys after service requests are resolved, sync customer profiles and service history, use feedback scores to improve service processes and customer satisfaction.

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About Jira Service Management

Jira Service Management is a tool for managing service requests. It allows users to create, update, and monitor requests and includes options for making HTTP requests related to the integration.

Jira Service Management logoRetently

Jira Service Management to Retently

1

New Request

Triggers when a request is created.
2

Updated Request

Triggers when a request is updated.
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Retently to Jira Service Management

1

Create Request

Creates a new request.
2

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.

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