Integrate HelpCrunch with Retently

Trigger NPS/CSAT surveys after customer support interactions, sync customer profiles between HelpCrunch and Retently, and use survey feedback to enhance support strategies and customer satisfaction.

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About HelpCrunch

HelpCrunch is a customer support platform that facilitates chat functionality and customer management. It allows users to create and manage customer interactions effectively.

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HelpCrunch to Retently

1

Chat Assignee Updated

Triggers when chat assignee is updated
2

Chat Status Updated

Triggers when chat status is updated
3

Customer Tags Updated

Triggers when customer tags are updated
4

New Chat Created

Triggers when a new chat is created
5

Chat Closed

Triggers when chat is closed
6

Customer Email Updated

Triggers when customer email is updated
7

Customer Unsubscribed

Triggers when a customer is unsubscribed
8

New Customer Created

Triggers when a new customer is created
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Retently to HelpCrunch

1

Create Customer

Creates a new customer within your HelpCrunch account.
2

Find or Create Customer

Finds already existing customers.
3

Find Customer

Finds already existing customers.

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