Integrate HappyFox Chat with Retently

Trigger NPS/CSAT surveys after chat interactions to assess customer satisfaction with support, sync customer profiles to track feedback over time, and use survey responses to improve customer service strategies.

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About HappyFox Chat

HappyFox Chat enables communication through chat conversations and allows users to receive offline messages when agents are unavailable. It also tracks missed chat requests from visitors.

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HappyFox Chat to Retently

1

Finished Chat

Triggers when a chat conversation ends.
2

New Offline Message

Triggers when a visitor leaves a message when all agents are offline.
3

New Missed Chat

Triggers when no agents pickup an incoming chat request.
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Retently to HappyFox Chat

We don't have any triggers yet for HappyFox Chat, but we're working on it!

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