Integrate HappyDesk with Retently

Trigger automated NPS/CSAT surveys after support ticket resolution, sync customer interaction history and contact details, use feedback scores to improve support processes and customer satisfaction.

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About HappyDesk

HappyDesk is a helpdesk system that allows users to automate workflows and manage communication options effectively. It facilitates the management of tickets and interactions with users.

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HappyDesk to Retently

1

Issue Status Changed

Triggers when the status of a ticket changes in HappyDesk.
2

New Ticket Message

Triggers when a new message is added to a ticket.
3

New Ticket Comment

Triggers when a new comment is added to a ticket.
4

New Call

Triggers when a new call appears in HappyDesk.
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Retently to HappyDesk

1

New Comment

Adds a comment to an existing ticket.
2

New Ticket

Creates a new ticket in HappyDesk.
3

New Contact

Adds a new user in HappyDesk.

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