Integrate CommPeak with Retently

Use CommPeak to send automated NPS/CSAT surveys via SMS after specific customer interactions, such as completing a purchase or service request. Track URL clicks in survey invitations to measure engagement and optimize survey delivery strategies.

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About CommPeak

CommPeak provides services for sending SMS messages and tracking short URL clicks. It facilitates communication through SMS functionalities and monitors URL interactions.

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CommPeak to Retently

1

New Click on Short URL

Triggers when a short URL link is clicked.
2

New Incoming SMS

Triggers when a new incoming SMS is received.
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Retently to CommPeak

1

Send SMS

Sends an SMS message via Commpeak.

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