Integrate ClickSend SMS with Retently

Use ClickSend SMS to send NPS/CSAT survey invitations immediately after a customer interaction or transaction, ensuring timely feedback collection. Additionally, use SMS to notify customers of survey results or updates to their feedback scores, enhancing the feedback loop.

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About ClickSend SMS

ClickSend is a cloud-based service that allows users to send and receive SMS, email, voice, fax, and letters globally.

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ClickSend SMS to Retently

1

New Incoming SMS

Triggers when a new incoming SMS is received.
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Retently to ClickSend SMS

1

Create Contact List

Creates a new contact list.
2

Delete Contact List

Deletes a specific contact list.
3

Send MMS

Sends a new MMS.
4

Send Postcard

Sends a postcard via the post.
5

Send SMS

Sends a new SMS.
6

Send SMS to Contact List

Sends a new SMS to a list of contacts.
7

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.
8

Create SMS Campaign

Creates an SMS Campaign in ClickSend SMS.
9

Search Contact by Email Address

Finds a contact in a contact list based on email address.
10

Create Contact

Creates a new contact in a list.
11

Delete Contact

Deletes a specific contact from a list based on the contact ID.
12

Send Fax

Sends a new fax.
13

Send MMS Campaign

Sends an MMS Campaign to up to 20,000 contacts.
14

Send Letter

Sends an A4 PDF document via the post.
15

Send SMS Campaign

Sends an SMS campaign to up to 20,000 contacts at a time.
16

Send Voice

Sends a voice text-to-speech message to a mobile phone or landline.
17

Update Contact

Updates a contact in ClickSend SMS using the phone number as a unique identifier.
18

Search Contact Lists

Searches for a contact list based on name.
19

Search Contact by Phone

Finds a contact in a contact list based on phone number.

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