Integrate CallHub with Retently

Trigger NPS/CSAT surveys after customer interactions via calls or SMS, sync customer contact details and interaction history, and use survey responses to enhance customer support and engagement strategies.

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About CallHub

CallHub provides functionality for managing voice calls and SMS campaigns, including features for activating agents, adding notes, and receiving text messages and voice mails.

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CallHub to Retently

1

New Agent Activated

Triggers when an agent activates their account to make calls for call center campaigns in your CallHub account.
2

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.
3

New Voice Mail Received

Triggers when a new voice mail is received for any phone number in your CallHub account.
4

New Press-1 Lead

Triggers when the transfer digit is pressed for any voice broadcast campaign in your CallHub account.
5

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.
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Retently to CallHub

1

Create or Update Contact

Creates a new contact or updates an existing contact.
2

Create New Agent

Creates a new agent for call center campaigns.

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