Integrate WildJar with Retently
Trigger NPS/CSAT surveys after significant phone call interactions, sync call data with customer profiles in Retently, and use survey responses to improve call handling and customer service strategies.
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About WildJar
WildJar is a call tracking application that allows users to monitor and manage phone calls. It provides functionalities for sending SMS messages and tracking phone call events.
WildJar to Retently
New Phone Call
Triggers when a call has finished.
Retently to WildJar
Send SMS
Sends an SMS message. A per SMS charge applies, and if successful, an SMS has been queued for dispatch but may not necessarily be delivered.Related blog posts
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