Integrate VoIP.ms with Retently

Trigger NPS/CSAT surveys after call completions or account updates, sync customer contact details and interaction history, and use survey feedback to improve telecommunication services and customer support strategies.

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About VoIP.ms

VoIP.ms is a voice-over-IP service providing various telephony features, including call management, SMS messaging, and fax services for users. It offers functionality for managing client accounts and monitoring telecommunication activities.

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VoIP.ms to Retently

1

Call Recordings

Triggers when a new call recording is created.
2

Get Charges

Triggers when charges are made to a specific reseller client.
3

Fax Messages

Triggers when a new fax message is created.
4

Get Invoice

Triggers when a new invoice is created.
5

Get Phone Book

Triggers when a new phonebook record is created.
6

Reseller Balance

Triggers when a customer gets a new balance.
7

Get Voicemails

Triggers when a new voicemail is created.
8

Get Calls

Triggers when a new call record is created.
9

Get List of Clients

Triggers when a new client is created.
10

Get Fax Numbers

Triggers when a new fax number is created.
11

Get Music on Hold

Triggers when a new music on hold record is created.
12

Get Registration Status

Triggers when requesting the registration status of a specific account.
13

Get SMS Messages

Triggers when requesting the list of SMS messages.
14

Get DIDs Info

Triggers when information is needed from a DID.
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Retently to VoIP.ms

1

Get Invoice

Gets your invoice from VoIP.ms.
2

Send SMS

Sends a SMS message.
3

Send Fax Message

Sends a fax message to a destination number.
4

Create Client

Signs a new reseller client to your reseller account.

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