Integrate TextSanity with Retently

Trigger NPS/CSAT surveys after specific keyword campaigns or messaging interactions, sync contact information to ensure up-to-date customer profiles, and use survey responses to tailor future messaging campaigns.

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About TextSanity

TextSanity enables sending messages and managing contacts through keyword campaigns. It supports creating contacts, sending messages, and scheduling communications.

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TextSanity to Retently

1

Keyword Response

Triggers when a contact completes a specified campaign, sending the contact's campaign response.
2

New Contact

Triggers when a new contact is created in TextSanity.
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Retently to TextSanity

1

Create Contact

Creates a contact.
2

Send Message

Immediately sends a message to a specific contact.
3

Send Opt-In Message

Creates and sends an opt-in message.
4

Initiate Keyword

Initiates a specific keyword campaign that is already defined in your TextSanity account.
5

Schedule Message

Allows you to schedule a message to the indicated contact at a set date and time in the future.

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