Integrate TextBox with Retently

Use TextBox to send NPS/CSAT surveys via SMS after significant customer interactions, sync customer contact details with Retently, and utilize survey responses to enhance communication strategies.

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About TextBox

TextBox enables sending and receiving SMS and MMS messages. It allows users to create, update, and manage contacts in the app.

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TextBox to Retently

1

New MMS Received

Triggers when a new MMS is received.
2

New SMS Received

Triggers when a new SMS is created.
3

Updated Contact

Triggers when a contact is updated.
4

MMS Message Sent

Triggers when an MMS is successfully sent.
5

SMS Message Sent

Triggers when a new SMS message is successfully sent.
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Retently to TextBox

1

Send SMS

Creates and sends a new SMS message to a contact.
2

Send MMS

Sends an MMS message to a contact.
3

Update Contact

Updates a contact.

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