Integrate Telnyx with Retently

Trigger NPS/CSAT surveys after customer calls or SMS interactions, sync customer communication preferences and profiles, use survey responses to enhance communication strategies and customer support.

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About Telnyx

Telnyx is a global communications platform that provides SMS, voice, and fax services through an API. It supports messaging profiles, call control applications, and various telephony features.

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Telnyx to Retently

1

New Phone Number

Triggers when a new phone number is ordered.
2

Receive a Call

Triggers when an incoming call is received by a Call Control Application.
3

Receive a Message

Triggers when an inbound message is received by one of your Telnyx messaging profiles.
4

New Recording

Triggers when a new recording has been made.
5

Receive a Fax

Triggers when a PDF has been received via a fax profile.
6

Message Status Updated

Triggers when a delivery report for an outbound message is received, indicating the status of delivery.
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Retently to Telnyx

1

Dial a Number

Dial a phone number using a Telnyx Call Profile.
2

Send Fax

Sends a PDF using the Telnyx Fax API.
3

Send MMS

Sends an MMS message to a phone number.
4

Speak Text

Converts text to audio on a call.
5

Play Audio

Plays an audio recording on an answered call.
6

Send SMS

Sends an SMS message to a phone number.
7

Send Short Code SMS

Sends a short code message via Telnyx.

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