Integrate Teli with Retently

Trigger NPS/CSAT surveys after customer calls or SMS interactions, sync customer contact details for personalized survey delivery, and use feedback scores to enhance customer support services.

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About Teli

Teli provides telecommunication services including SMS, MMS, call management, and voicemail functionalities. Users can send messages, make calls, and manage phone services.

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Teli to Retently

1

Did Changes

Triggers when a DID is added or updated.
2

Inbound SMS Messages

Triggers when a message is sent to a number.
3

Fax Changes

Triggers when a fax is added or updated.
4

Users Changes

Triggers when a user is added or updated.
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Retently to Teli

1

Create IP Endpoint

Creates an IP address endpoint for use in call flows.
2

Make Call

Makes a new call and returns a representation of the Call resource.
3

Send SMS

Sends an SMS message.
4

Update Voicemail Inbox

Updates voicemail data for a given inbox ID.
5

LRN Lookup

Looks up the LRN (e164 format) for a specified number.
6

Send MMS

Sends an MMS while embedding the file directly in the POST message.
7

Update SIP Account

Updates a SIP account with required fields.
8

User Did Set XMPP

Sets the XMPP password or enables XMPP on a phone number.

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