Integrate Switchboard with Retently

Sync customer contact details between Switchboard and Retently to ensure accurate survey delivery, and use survey responses to update contact profiles or trigger follow-up actions within Switchboard.

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About Switchboard

Switchboard provides functionality for managing contacts, allowing users to create, update, and monitor responses from contacts within their Switchboard account.

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Switchboard to Retently

1

Contact Created or Updated

Triggers when a contact is created or updated on your Switchboard account.
2

Contact Replied

Triggers when a contact replies to your Switchboard account.
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Retently to Switchboard

1

Create or Update Contact

Creates a new contact, or updates the contact if one exists with the same phone number.

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