Integrate SuperPhone with Retently

Automatically send NPS/CSAT surveys after significant interactions via SuperPhone, such as after a message exchange or contact update. Sync contact details and tags between SuperPhone and Retently to ensure consistent customer data across platforms.

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About SuperPhone

SuperPhone is a platform that enables users to manage contacts and send messages. It provides functionalities for creating, updating, and tagging contacts while also allowing message exchanges.

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SuperPhone to Retently

1

Contact Created

Triggers when a new contact is created.
2

Message Received

Triggers when a new message is received.
3

Tag Added

Triggers when a tag is added to a contact.
4

Contact Updated

Triggers when a contact's details are updated.
5

Message Sent

Triggers when a new message is sent.
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Retently to SuperPhone

1

Add Tags

Adds a tag to an existing contact.
2

Remove Tags

Removes a tag from an existing contact.
3

Update a Contact

Updates an existing contact.
4

Find Contact by Contact ID

Finds a contact by providing a Contact ID.
5

Add Custom Contribution

Adds a custom contribution to a contact.
6

Create a Contact

Creates a contact.
7

Send Message

Sends a message to a contact or phone number.
8

Check if Contact Exists

Checks if a contact exists for a given phone number and/or email.
9

Find Contact by Mobile or Email

Finds a contact by providing either an email or a mobile number.

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