Integrate Sendmode with Retently

Use Sendmode to trigger SMS-based NPS/CSAT surveys after significant customer interactions, sync customer contact details between Sendmode and Retently, and utilize survey responses to enhance customer communication strategies.

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About Sendmode

Sendmode allows you to send SMS messages and handle customer communication. It includes features for importing customers and receiving delivery reports.

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Sendmode to Retently

1

Delivery Report

Triggers when a delivery report on the status of sent SMS is forwarded by Sendmode API in real-time to this webhook.
2

Incoming SMS

Triggers when incoming messages are received from your customers.
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Retently to Sendmode

1

Import Customer

Imports a customer into your database lists.
2

Send SMS

Sends an SMS via Sendmode API.
3

Optout Customer

Opts out a customer from your database lists.

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