Integrate Salesmsg with Retently

Integrate Salesmsg to automatically send NPS/CSAT surveys after significant customer interactions via text, sync customer contact details between Salesmsg and Retently, and use survey responses to tailor future communications and improve customer service.

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About Salesmsg

Salesmsg is a two-way text messaging software that allows users to send and receive text messages from real local phone numbers. It offers features for managing contacts and messaging.

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Salesmsg to Retently

1

New Contact Opted-Out

Triggers when a contact has opted-out.
2

New Text Message Sent

Triggers when a new text message is sent.
3

Missed Incoming Phone Call

Triggers when an incoming phone call is missed.
4

Tag Added to Contact

Triggers when a tag gets added to a contact.
5

New Text Message Received

Triggers when a new text message is received.
6

New Contact

Triggers when you add a new contact.
7

New Phone Call Received

Triggers when a phone call is received.
8

Contact Updated

Triggers when a contact has been updated.
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Retently to Salesmsg

1

Add Tag to Contact

Applies a tag to an existing contact.
2

Create or Update Contact

Creates a contact, and can also be used to update an existing contact.
3

Phone Number Lookup (PhoneCheckr)

Identifies the number's carrier and type (landline, mobile, VoIP, or null).
4

Send a Ringless Voicemail

Sends a ringless voicemail.
5

Opt-Out a Contact

Opt-out a contact.
6

Find Contact

Finds a person by first name, last name, email, or phone number.
7

Create Note

Creates a new note on a contact record.
8

Send a Group Text Message (SMS / MMS)

Creates and sends a group SMS to a group of contacts. All contacts will see each other's messages.
9

Remove Tag From Contact

Removes a tag from a contact if they have it.
10

Send a Text Message (SMS / MMS)

Sends a new SMS or MMS asynchronous text message.
11

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.
12

Find Salesmsg Member

Finds a Salesmsg user by first name, last name, email, or phone number.

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