Integrate PulseDesk with Retently

Trigger NPS/CSAT surveys after support ticket resolution to gather feedback on customer service, sync customer profiles between PulseDesk and Retently to ensure up-to-date customer information, and use survey responses to improve support processes and customer satisfaction.

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About PulseDesk

PulseDesk is a customer support platform that enables users to manage ticketing, communicate with customers, and streamline support processes. It allows users to create, update, and track support tickets.

PulseDesk logoRetently

PulseDesk to Retently

1

Issue Status Changed

Triggers when the status of a ticket changes in PulseDesk.
2

New Ticket Message

Triggers when a new message is added to a ticket.
3

New Ticket Comment

Triggers when a new comment is added to a ticket.
4

New Ticket

Triggers when a new call appears in PulseDesk.
RetentlyPulseDesk logo

Retently to PulseDesk

1

New Comment

Adds a comment to an existing ticket.
2

New Ticket

Creates a new ticket in PulseDesk.
3

New Contact

Adds a new user in PulseDesk.

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