Integrate MightyCall Call Center with Retently

Trigger NPS/CSAT surveys after customer support calls to gather feedback on service quality, sync customer contact details and call history with Retently to maintain updated customer profiles, and use feedback scores to improve call center operations.

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About MightyCall Call Center

MightyCall is a call center application that allows users to manage incoming and outgoing calls, find call data, and create or update contacts.

MightyCall Call Center logoRetently

MightyCall Call Center to Retently

1

Call Completed

Triggers when a new call is finished.
2

New Call

Triggers when a new call appears.
RetentlyMightyCall Call Center logo

Retently to MightyCall Call Center

1

Find Call Data

Finds call data using CallID.
2

Find or Create Contact

Finds an existing contact or creates a new one.
3

Find or Create Contact

Finds an existing contact or creates a new one.

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