Integrate Luminjo with Retently

Trigger NPS/CSAT surveys after ticket closure, sync customer feedback scores to prioritize support improvements, and tag survey responses based on ticket categories.

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About Luminjo

Luminjo offers tools for managing tickets, tags, and typical responses. It allows users to create, find, and update these resources efficiently.

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Luminjo to Retently

1

New Tag

Triggers when a new tag is created.
2

New Typical Response

Triggers when a new typical response is created.
3

New Ticket

Triggers when a new ticket is created.
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Retently to Luminjo

1

Create Ticket

Creates a ticket in Luminjo.
2

Find Tag

Finds a tag resource.
3

Find Typical Response

Finds a typical response resource.
4

Retrieve All Tickets

Retrieves all tickets resources.
5

Update Tag

Updates the tag resource.
6

Update Typical Response

Updates the typical response resource.
7

Create Tag

Creates a tag in Luminjo.
8

Create Typical Response

Creates a typical response in Luminjo.
9

Find Ticket

Finds a ticket resource.
10

Retrieve All Tags

Retrieves all tags resources.
11

Retrieve All Typical Responses

Retrieves all typical responses resources.
12

Update Ticket

Updates the ticket resource.

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