Integrate LiveChat with Retently NPS
Sync NPS scores with LiveChat and trigger NPS surveys from LiveChat with Retently NPS. With Retently NPS & LiveChat Integration, you can: send an NPS survey or add contact in Retently when the chat is ended.Start your 7-day Free Trial
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LiveChat to Retently NPS
Finished ChatSend an NPS survey or add contact in Retently when the chat is ended.
New TicketSend an NPS survey or add contact in Retently when the ticket is created.
New Visitor in QueueSend an NPS survey or add contact in Retently when a visitor enteres queue.
New ChatSend an NPS survey or add contact in Retently when the chat is started.
Chat ChangedSend an NPS survey or add contact in Retently when the tag list for a particular chat was changed.
Retently NPS to LiveChat
We don't have any triggers yet for LiveChat, but we're working on it!
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Use API to create custom integrations
The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.
- Fetch your customers from Retently
- Get the NPS, CSAT, CES scores
- Receive the latest customer feedback
- Create and update customers in Retently
- Unsubscribe customers in Retently
- Send transactional surveys