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Integrate LiveChat with Retently NPS

Sync NPS scores with LiveChat and trigger NPS surveys from LiveChat with Retently NPS. With Retently NPS & LiveChat Integration, you can: send an NPS survey or add contact in Retently when the chat is ended.

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About LiveChat

LiveChat - premium live chat software and help desk software for business. Over 19 000 companies from 140 countries use LiveChat. Try now, chat for free!

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LiveChat to Retently NPS

1

Finished Chat

Send an NPS survey or add contact in Retently when the chat is ended.
2

New Ticket

Send an NPS survey or add contact in Retently when the ticket is created.
3

New Visitor in Queue

Send an NPS survey or add contact in Retently when a visitor enteres queue.
4

New Chat

Send an NPS survey or add contact in Retently when the chat is started.
5

Chat Changed

Send an NPS survey or add contact in Retently when the tag list for a particular chat was changed.
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Retently NPS to LiveChat

We don't have any triggers yet for LiveChat, but we're working on it!

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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
Check API documentation

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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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