Integrate Chat Agents with Retently
Trigger NPS/CSAT surveys after significant chat interactions, sync customer profiles and chat history with Retently, and use feedback scores to improve chat agent performance and customer satisfaction strategies.
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About Chat Agents
Chat Agents provides a platform for managing chat leads and monitoring updates related to existing leads.

Chat Agents to Retently
Chat Lead Updates
Triggers when an existing lead is updated.New Chat Lead
Triggers when there is a new chat lead.
Retently to Chat Agents
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Greg Raileanu