Integrate Call Loop 2.0 with Retently

Integrate Call Loop 2.0 to automatically send NPS/CSAT surveys via SMS after a customer interaction, such as receiving a voicemail or responding to an SMS. Use survey responses to update customer profiles and inform communication strategies.

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About Call Loop 2.0

Call Loop is a service that facilitates communication through SMS, MMS, and voicemail services, enabling users to manage contacts and send messages efficiently.

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Call Loop 2.0 to Retently

1

Contact Created or Updated

Triggers when contact is created or updated.
2

Contact Added to List

Triggers when contact is added to list.
3

Contact Unsubscribed

Triggers when contact is unsubscribed.
4

Contact Removed From List

Triggers when contact is removed from list.
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Retently to Call Loop 2.0

1

Add Contact to List

Creates a new contact in the list.
2

Remove Contact From List

Removes the specified contact from the list.
3

Send Ringless Voicemail

Sends ringless voicemail to a contact.
4

Update Opt-In Status

Updates the opt-in status of a contact.
5

Create (Update) Contact

Creates or updates a contact with provided details.
6

Send SMS / MMS Message

Sends a new SMS / MMS text message.
7

Send Voice Broadcast

Sends voice message to a contact.

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