Integrate Zapier Chatbots with Retently

Trigger NPS/CSAT surveys based on chatbot interactions, use survey feedback to adjust chatbot responses and improve customer service, and sync customer interaction data with Retently for comprehensive customer experience management.

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About Zapier Chatbots

Creates and manages AI chatbots that can take actions based on user interactions and feedback.

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Zapier Chatbots to Retently

1

Chatbot Button Click

Triggers when a chatbot button is clicked.
2

New Chatbot Feedback

Triggers when chatbot feedback is submitted.
3

Chatbot Conversation Completed

Triggers when a chatbot conversation is inactive for 5 minutes.
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Retently to Zapier Chatbots

1

Generate Reply to Message

Generates a new message reply from a Zapier Chatbot.

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