Integrate Web Shop Manager with Retently

Trigger NPS/CSAT surveys after order completions to gather feedback on the shopping experience, sync customer order history and contact details with Retently to maintain up-to-date customer profiles, and use feedback scores to improve order management and customer service strategies.

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About Web Shop Manager

Manages online shop orders, allowing users to create, update, and find existing orders based on selected criteria.

Web Shop Manager logoRetently

Web Shop Manager to Retently

1

New or Updated Order in Choosen Status

Triggers when a new order is created or updated in a chosen status.
RetentlyWeb Shop Manager logo

Retently to Web Shop Manager

1

Find Order

Looks up an existing order.
2

Update Order

Updates an existing order.

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