Integrate Totango with Retently

Integrate Totango to trigger NPS/CSAT surveys based on customer engagement metrics, sync customer profiles to ensure consistent data across platforms, and utilize survey responses to enhance customer engagement strategies.

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About Totango

Totango is a Customer Engagement Management platform that helps organizations manage customer interactions and track engagement metrics.

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Totango to Retently

1

Account [New and Value Changes]

Triggers when one of the account attribute value is changed or a new account is added.
2

User [New and Value Changes]

Triggers when one of the user attribute value is changed or a new user is added.
3

Account [New]

Triggers when a new account is added to the segment.
4

User [New]

Triggers when a new user is added to the segment.
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Retently to Totango

1

Send Data

Sends data to Totango using HTTP API.

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