Integrate Totango with Retently NPS

Sync NPS scores with Totango and trigger NPS surveys from Totango with Retently NPS. With Retently NPS & Totango Integration, you can: polls Totango user list every few minutes based on Zapier polling interval as defined within your plan (duplicates are ignored) or send data to totango when an NPS score is received.

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About Totango

Customer Success and User Engagement Management for Online Businesses

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Totango to Retently NPS

1

New Account in Account Segment

Polls Totango user list every few minutes based on Zapier polling interval as defined within your plan (duplicates are ignored).
2

Users From Users List: Advanced Trigger

Polls Totango user list every few minutes based on Zapier polling interval as defined within your plan (duplicates are ignored). The return data includes user and account information, along with selected fields. Use the User ID attribute to manage the recipients of campaigns.
3

New User in User Segment

Polls Totango user list every few minutes based on Zapier polling interval as defined within your plan (duplicates are ignored). Use User ID attribute to manage the recipients of campaigns.
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Retently NPS to Totango

1

Send Data to Totango

Send data to totango when an NPS score is received.
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Retently API

Use API to create custom integrations

The API allows you to connect Retently to your own application or create custom integrations and automation playbooks.

  • Fetch your customers from Retently Fetch your customers from Retently
  • Get the NPS, CSAT, CES scores Get the NPS, CSAT, CES scores
  • Receive the latest customer feedback Receive the latest customer feedback
  • Create and update customers in Retently Create and update customers in Retently
  • Unsubscribe customers in Retently Unsubscribe customers in Retently
  • Send transactional surveys Send transactional surveys
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Personalize your survey template, import your customers from various services, completely automate the process and start your first survey campaign right away.

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