Integrate Timekit with Retently

Trigger NPS/CSAT surveys after booking confirmations or cancellations to gather feedback on the scheduling experience. Sync customer booking data with Retently to maintain updated customer profiles and improve personalized service.

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About Timekit

Timekit provides scheduling services, enabling users to manage bookings and cancellations. It supports various booking states, such as confirmed, cancelled, unpaid, and rescheduled.

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Timekit to Retently

1

New Booking Received

Triggers when you receive a new booking in Timekit.
2

New Cancellation Received From a Customer

Triggers when a customer cancels their booking.
3

New Completed Booking

Triggers 1 hour after a booking's time has taken place.
4

New Declined Booking

Triggers when the resource assigned to the booking declines it.
5

New Rescheduled Booking

Triggers when a customer reschedules a booking.
6

New Unpaid Booking

Triggers when payment fails on a booking flow that has a payment step configured.
7

New Cancellation Received From a Resource

Triggers when the resource assigned to a booking cancels it.
8

New Cancellation of a Group Slot Received

Triggers when the resource assigned to a group slot cancels it.
9

New Confirmed Booking

Triggers when the resource assigned to the booking confirms it.
10

New Paid Booking

Triggers when you receive a booking that has a payment step configured.
11

New Tentative Booking

Triggers when you receive a new booking with a manual confirmation flow.
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Retently to Timekit

We don't have any triggers yet for Timekit, but we're working on it!

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