Integrate Thiio with Retently

Trigger NPS/CSAT surveys after transaction completions or subscription changes, sync customer profiles and subscription details, and use feedback scores to enhance customer service and retention strategies.

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About Thiio

Thiio provides services for managing transactions, customers, and shipping information. It allows the creation of leads and handles subscription management.

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Thiio to Retently

1

New Approved Transaction

Triggers when a transaction is approved.
2

New Customer Created

Triggers when a new customer is created.
3

New Product Conflicts

Triggers when there is no product conflicts.
4

New Shipping Tracking Info Updated

Triggers when the shipping tracking info is updated.
5

New Survey Completed

Triggers when a survey is completed.
6

New Contact Created

Triggers when a new contact is created.
7

New Order Completed

Triggers when an order is completed.
8

New Refund Applied

Triggers when a refund is applied.
9

New Subscription Canceled

Triggers when a subscription is canceled.
10

New Transaction Declined

Triggers when a transaction is declined.
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Retently to Thiio

1

Create Lead

Creates a lead in the system.
2

Create Shipping Tracking Info Update

Creates a shipping tracking info update.
3

Create Lead With Order Note

Creates a lead with an order note in the system.
4

Create Subscription Cancelation

Creates a subscription cancelation.

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