Integrate Shopbnb with Retently

Trigger NPS/CSAT surveys after booking confirmations or cancellations to gather feedback on the booking process. Sync customer profiles and interaction history to personalize survey outreach and improve service based on feedback scores.

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About Shopbnb

Shopbnb facilitates bookings and chat interactions for users, allowing for management of booking requests and cancellations.

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Shopbnb to Retently

1

New Booking

Triggers when an individual creates a new booking.
2

New Chat

Triggers when a new chat is added.
3

Booking Cancelation Request Updated

Triggers when a booking cancellation is either approved or denied.
4

New Cancellation Request

Triggers when a booking cancellation request is received.
5

New Request

Triggers when an individual submits a new booking request.
6

Booking Request Updated

Triggers when a request to book is either confirmed or cancelled.
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Retently to Shopbnb

1

Create Chat

Creates a new chat.
2

Sync Review

Syncs review from Airbnb to Shopify if you have an Airbnb listing URL.

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