Integrate ShipStation with Retently

Trigger automated NPS/CSAT surveys after shipments to gather feedback on delivery experience, sync customer shipping data with Retently to maintain updated profiles, and use feedback scores to improve shipping and customer service strategies.

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About ShipStation

ShipStation is a shipping software that allows users to manage orders and shipping labels. It triggers events like order creation and shipment, facilitating automated workflows.

ShipStation logoRetently

ShipStation to Retently

1

Item Ordered

Triggers for each individual line item when a new order is created or imported.
2

New Order

Triggers when a new Order is created or imported in ShipStation.
3

Item Shipped

Triggers for each individual line item when a new outbound shipping label is created for an order.
4

Order Shipped

Triggers when a new outbound shipping label is created for an order.
RetentlyShipStation logo

Retently to ShipStation

1

Create Order

Creates a new order.
2

API Request (Beta)

Makes a raw HTTP request that includes this integration's authentication.

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